WelcomeSign
A comprehensive hospitality SaaS platform that transforms in-room smart televisions into intelligent digital welcome guides and interactive guest concierge displays for vacation rentals.
// 01. Challenge & Vision
Vacation rental property managers struggle to convey WiFi details, checkout procedures, and local recommendations without unsightly paper binders. WelcomeSign delivers custom-branded digital signage through standard Fire TV, Roku, Apple TV, and Android TV hardware, automatically synced with Airbnb and VRBO reservation calendars.
// 02. Cloud Architecture & Sync
The backend is hosted across multi-AZ Kubernetes clusters on AWS EKS. When a booking confirmation arrives from a Property Management System (PMS), webhooks trigger real-time updates through AWS API Gateway WebSocket connections, instantly pushing customized guest greeting messages and checkout instructions to the target screen.
PMS Booking Webhook (Guest Check-in)
→ AWS EKS Microservice → DynamoDB Event Stream
→ AWS API Gateway WebSocket Dispatcher
→ Smart TV Client Application (PWA / Android TV)
→ Dynamic Welcome Screen with WiFi QR Code
→ Local Weather Forecast & Host Guidebooks
→ Heartbeat & Offline Diagnostics Telemetry // 03. Key Features
- Instant WiFi QR code scanning: Guests connect their smartphones in one tap.
- Dynamic checkout countdown timer and automated check-out notification checklists.
- Offline caching: Screens continue displaying core property info even during internet disruptions.
- Multi-property remote control dashboard with real-time screen health monitoring.